TITLE: Senior Coordinator, Conferences and Meeting Services
STATUS: Full-time
DATE NEEDED: Now
REPORTING RELATIONSHIP: Director, Corporate Partnerships
LOCATION: Chicago, IL
TRAVEL REQUIREMENTS: Periodic travel will be required to fill this role.
PRIMARY ROLE: The Coordinator, Conferences and Meeting Services is responsible for the coordination of all aspects related to session speakers and chairs for the biennial PFF Summit; management of external conference participation and ancillary meeting and events; logistics support for the Corporate Partnerships team; coordination and logistics support for the biennial PFF Education Symposium; and support for any other event needs as required.
SPECIFIC RESPONSIBILITIES:
PFF Summit
The PFF Summit is held every two years and rotates to different cities within the United States. The faculty management duties will include, but are not limited to:
- Communication and Relationship Management
- Act as the primary point of contact for confirmed speakers, providing detailed information about the event, schedule, and logistics
- Build and maintain strong relationships with speakers, ensuring clear and consistent communication throughout the entire process
- Address any concerns or inquiries from speakers promptly and professionally
- Content Coordination
- Create individual faculty management invitation letters and manage responses
- Create and manage faculty agreements
- Coordinate with the team to identify replacements as needed
- Create and manage faculty detail spreadsheet ensuring all details are up-t0-date and accurate
- Work closely with speakers to gather presentation materials, bios, and any other relevant content for informational purposes
- Work with continuing medical education (CME) provider to ensure that all presentations align with specified guidelines and standards
- Coordinate and organize all presentations and sessions handouts (when applicable)
- Schedule Management
- Manage the overall schedule for speakers and chairs, including presentation times
- Coordinate with speakers and chairs to adhere to the schedule and adjust as necessary
- On-Site Support
- Provide on-site support for speakers during the conference, addressing any last-minute needs or presentation revisions
- Coordinate with the hotel AV teams to ensure speakers have the necessary equipment and technical support for their presentations and that the AV teams have the correct presentation decks
- Coordinate with PFF staff to ensure all session handouts, placards, water bottles, and bios are distributed for each session
Corporate Partnerships
These duties will include, but are not limited to:
- Event and communications support, such as developing meeting materials, managing agendas, and providing on-site event assistance as needed
- Record meeting minutes and manage the internal review process for the PFF Corporate Committee and other Corporate Partnerships meetings as needed
- Content management
- Annual updates to existing corporate partner profiles; creation of new partner profiles
- Manage updates to the PFF’s online Pulmonary Fibrosis Drug Development Pipeline
- Write and manage the publication of the monthly Clinical Trial Newsletter including monthly website updates and the quarterly social media campaign
External Conferences and Ancillary Meetings/Events Support and Logistics
External conferences include the American Thoracic Society’s (ATS) annual conference, CHEST’s annual conference, and other ad-hoc conferences as they arise. Ancillary meetings include those held in conjunction with aforementioned conferences and various patient advocacy group meetings. These duties will include, but are not limited to:
- Support budget development for various departments; review materials to support the budget such as invoices for services and materials, hotel invoices, subcontractor invoices, etc.
- Maintain and update the standard operating procedure (SOP) for event/conference management as needed
- Create detailed event staffing schedules as needed by working closely with all departments for each event, including dates and times that staff will attend each conference; departments will determine their needs on a case-by-case basis
- Attend events and provide on‐site support as needed, working closely with staff from across the Foundation as appropriate
- Oversee packing and shipping of materials needed for events and ensure their prompt arrival
- Oversee the return of all materials arriving back to the office after events and to staff responsible for those items
- Maintain a preferred vendor list for hotels and other facilities in order to minimize expenses while ensuring high-quality service at all venues
- Support/coordinate the process for evaluation and selection of hotels for staff and/or locations for events as far in advance as possible
- Facilitate contract process with selected hotels and other event venues for review and approval by senior staff, while protecting the financial interests of the Foundation
- Facilitate contracts and evaluate options with a variety of vendors for events and arrange for all related services with vendors, such as audio‐visual needs, signage, etc., with approval by senior staff
- Make and communicate all overnight accommodations for staff and communicate room lists and VIP upgrades to hotel, as appropriate
- Confirm all logistical details of events including photography, room set‐up, audio visual, housing, food and beverage, banquet event orders (BEOs), etc.
- Support post-conference process, such as venue invoice reconciliation, budget reconciliation, information/improvement surveys as needed, and recap reports
PFF Education Symposium
This multi-day event takes place every other year on the off-PFF Summit years. These duties will include, but are not limited to:
- Provide coordination support to the Programs staff for the following:
- Program development
- Speaker engagement
- Speaker communication and collection of presentation materials
- Coordination and set-up of the virtual platform
- Edit video recording of sessions before uploading to YouTube
POSITION QUALIFICATIONS:
- Experience in conference or event coordination, with a focus on managing speakers
- Intermediate proficiency in Microsoft Office and Google Drive
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
HYBRID- Work from home and work from office
Employee Benefits include - Medical (PPO, HMO, HSA) offered, 401-k plan, paid vacation, personal days, sick days, 11 paid holidays, paid short-term disability