PFF Help Center

A Helpline for the Pulmonary Fibrosis Community
For those living with pulmonary fibrosis (PF), obtaining the most accurate and current information can be a challenging and frustrating task. In response to these concerns, the Pulmonary Fibrosis Foundation (PFF) launched the PFF Help Center (formerly the Patient Communication Center or PCC). The PFF Help Center will continue to provide patients, caregivers, and healthcare providers with the most up-to-date medical information, communicate the availability of support services, and provide information about other essential resources. The name “PFF Help Center” lets new and returning patients, caregivers, and healthcare providers know where they can start when looking for support and information at the PFF.
To speak with our PFF Help Center Staff, please call 844.TalkPFF (844.825.5733) or email help@pulmonaryfibrosis.org.
A Central Information Hub
The PFF Help Center responds to inquiries from patients, caregivers, family members, and healthcare professionals on many topics, including:
- Pulmonary fibrosis disease education
- Locating a PFF Care Center this link will open a new tab.
- Starting or joining a support group this link will open a new tab.
- Information about clinical trials this link will open a new tab.
Using a variety of communication channels, the PFF Help Center reaches the pulmonary fibrosis community through:
- Dedicated toll-free phone line
- Dedicated email
- Telephone-based and in-person support groups this link will open a new tab.
- Social media
- Educational webinars this link will open a new tab. hosted by PF experts
- Reserve a PFF Ambassador this link will open a new tab. for your next program or event


Trusted Educational Resources
As the leading patient advocacy organization for PF, the Pulmonary Fibrosis Foundation offers a variety of educational resources, including:
- Pulmonary Fibrosis Information Guide this link will open a new tab.
- PF Disease Awareness Poster
- Oxygen Basics Guide this link will open a new tab.
- Physician Notepad this link will open a new tab.
- Support Group Leader Guide this link will open a new tab.
- Disease Education Webinars this link will open a new tab.